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Customer Service

Shipping & Delivery
All items on Black Market Antiques are shipped from our Pennsylvania warehouse. Shipping costs are determined by zip code to your location via the United States Postal Service. Add any item(s) to your shopping cart and enter your Country, State/Provedince and Zip Code in the Shipping and Tax Estimator. The shipping and Tax Estimator will give you a very close or exact shipping rate for the item(s) you've placed in your shopping cart. 

All orders are processed immediately and will ship within 48 hours. Delivery of your item(s) will vary based on the method of shipping you have selected during checkout. Average delivery times to United States addresses are normally 5-10 days from the date of your order. International delivery varies widely based on the destination address, delivery to International customers may be 10-45 days from the date of your order. 
Should your package arrive damaged or with damaged or missing contents you must notify Black Market Antiques within 24 hours of receipt to initiate an insurance claim. You will receive instructions at that time on how to proceed with the claim.  
U.S.P.S. Tracking Number for your package will be provided to you. You can track the status of your order with this tracking number on the U.S.P.S. website. The Tracking Number of your package will be emailed to you when the package is shipped from our PA warehouse. This number is also available to customers who have created an account (not checked out as a guest) with Black Market Antiques in the information for each order in your account. 
Black Market Antique orders are shipped in recycled or reused containers with recycled, recyclable, or reusable packaging. We are committed to reducing our carbon footprint as a result of our operations.
Privacy & Security
BlackMarketAntiques.com is a SSL secure site. Any page which may potentially hold or request your personal information has been encrypted. This can be confirmed by the https and a lock in your browsers address bar. Our SSL certificate provides 256 bit High-grade encryption. To view our security certificate click the lock on any secure page.

Black Market Antiques is committed to protecting our customers personal information. Information collected during your visit to BlackMarketAntiques.com is only that which is required to process your order and keep you informed of an orders process or to notify you of important changes to our website.

Any information collected from our customers will be held confidential and secure. This includes any information provided to Black Market Antiques by you when creating an account or processing an order.

Black Market Antiques will not sell, rent or share any information provide by you to any other entity unless required by law. Information collected will be used for the sole purpose of fulfilling your order, notifying you of your orders progress, changes to the website, sale notifications or newsletters if you have elected to receive them.

Black Market Antiques will never send an email requesting your login or account information. Should your account information need to be updated in order to ship your purchase, you may receive a request for you to log into your BlackMarketAntiques.com account to make this change. Any changes to be made to your account can be done by directly accessing your account on BlackMarketAntiques.com and clicking a link in an email, while added for convenience, is never required.

More detailed information can be found here: http://www.blackmarketantiques.com/privacy-policy-cookie-restriction-mode/

Returns & Replacements
Every item listed and available for purchase on BlackMarketAntiques.com is an estate piece. Each item has a detailed description, condition and large detailed photographs to help you determine the condition of an item.
Returns are judged on a per item basis and will only be granted on items significantly not as described. Buyer will be responsible for contacting Black Market Antiques for approval and to return item within 3 days of receipt. In the event an item has been confirmed as significantly not as described, a refund of the full purchase price will be granted upon receipt of the item by Black Market Antiques.
Any item listed as a repair piece or in need of work or not presently working (this includes watches listed as not presently working) will not be eligible for refund under any circumstance.
How Black Market Antiques Determines Condition:
Mint: As new, no flaws or wear with original packaging/tags
Near Mint: As new, no flaws or wear without original packaging/tags
Excellent: Previously worn or handled with no flaws, close to near mint
Very Good: Previously worn or handled with minor noted flaws
Good: General overall wear, noted flaws, repairable or wearable as purchased (No Returns)
Fair: Heavy overall wear, noted flaws, displayable or useable with care, repair piece (No Returns)
Poor: Damaged, in need of serious repair, parts or study piece (No Returns)
Please read descriptions carefully and ask any questions you may have in advance of your purchase. Any flaws will be described in detail.
Watches which are described as "not presently working" will need to be repaired. Conditions of watches needing repair will be based on the physical aspects rather than the functionality.
We offer pieces which are in need of repair at low prices for those buyers who are willing or able to repair or appreciate the pieces as they are. By purchasing these "repair pieces" at a reduced cost you are accepting their flaws. Returns will not be accepted.
Ordering
We offer two secure payment methods, when proceeding through our checkout.  
Check, Cash or Money Order: 
Please select this option during checkout to be sure the item you want to purchase is held for you untill your payment arrives. This method can be used by International customers also. Payments using this method must be received in a timely manner or the transaction may be cancelled and the item returned to stock.  
You may mail your payment to:
Black Market Antiques
11610 Richardsville Road
Brookville PA 15825
Credit Card: 
Please chose this option during checkout if you'd like to use a credit/debit/bank card. Enter your card number in the area provided and proceed through checkout. Your purchase will be immediately removed from stock and shipped within 48 hours. 
Pennsylvania Sales Tax of 6% will be charged for buyers living in PA and will be added to your order during checkout.